Moyens de paiement

1. Payment Methods Accepted

To ensure a simple and secure shopping experience, we accept the following payment methods:

Credit and debit cards: We accept Visa and MasterCard. Throughout the payment process, your card information is fully encrypted and processed securely.

2. Transaction Security

Bank card data is transmitted directly to the secure payment provider used during checkout. Antiquites Du Bois does not have access to the full bank card number.
The processing and potential storage of payment data are carried out by the provider in accordance with their legal and security obligations. Fraud prevention measures may be applied to protect transactions.

3. Currency and Taxes

All prices displayed on the site are indicated in euros (EUR) and include all applicable taxes and fees. Delivery charges are calculated separately based on the order amount. Standard delivery is free for any order equal to or greater than 150 €. A fixed fee of 15 € applies to orders under 150 €.

The total amount, including product prices, taxes, and any delivery charges, is displayed before final payment confirmation. Antiquites Du Bois does not charge any surcharge related to the choice of Visa or MasterCard; only the price of the products, applicable taxes, and delivery charges announced before validation are due.

4. Processing Times

Once the payment is made, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are generally processed within 1 to 3 business days.

5. Refunds

In the event of an approved return, the refund is processed within 1 to 3 business days after receipt and verification of the returned product. In the event of an approved cancellation before shipment, the refund is processed within 1 to 3 business days after validation of the cancellation. In the event of a validly exercised right of withdrawal, the refund also includes, where applicable, the standard delivery charges initially paid, excluding supplements related to a more expensive delivery method chosen by the customer. The refund is made using the same payment method as the one used for the initial order. The time for the amount to appear on the customer's account may vary depending on the banking institution.

6. Contact

If you have any questions regarding payment methods or if you need help with your transaction, please contact our customer service:

Store Name: Antiquites Du Bois

Tel: +33 2 40 47 78 18